- GRATIS!!!
Enter code
 TestCV.com on Google+
Do you think that knowledge of foreign languages can ​​help in finding a job?

  

 

Nowadays - when we can cooperate with people from other countries - knowledge of foreign language is a very important skill.

Check out our language tests.

And how fast can you type?

Do you know what can absorb your time at work?

We know what it is! One of the reasons that workers are less productive in their duties is an inability to fast typing on the keyboard.

Check out our Typing Test!

Are you faster than everybody else?

Customer orientation skills
The test concerns the psychological skills of developing and sustaining productive customer relations.
Questions to answer: 10
Time to test: 5 min
Test price: 4.25 EUR 2.98 EUR discount code is valid until 30.06.2016!
  • Customer orientation
    The scale is used to determine the extent to which the people tested are focused on building positive relationships with customers and on building belief-strengthening kindness towards customers; the extent to which they reveal personal commitment to clients’ problems; whether they know customer service standards, and the extent to which they care for its quality; if they can create an atmosphere of professionalism. The scale is also used to determine the extent to which the people tested can create a friendly atmosphere conducive to good communication; how they deal with difficult customers, and the extent to which they control their emotional reactions; if they use the principles of assertiveness; the extent to which they can build a good agreement with the clients.
Authors:
Anna Białous

Graduated from the Psychology Department at the Jagiellonian University. Psychologist and psychotherapist. Conducts trainings in interpersonal skills, personal and professional development. Member of the Polish Psychologists' Association (Polskie Towarzystwo Psychologiczne). Author of over 150 articles on psychology. She has vast experience in assessing candidate competencies during recruitment processes, developing competence tests and diagnosing job predispositions with psychological tests.

Innowacyjna Gospodarka
Dotacje na Innowacje!
Fundusze Europejskie - dla rozwoju innowacyjnej gospodarki!
UE